Berikut ini adalah karakteristik pengguna website yang kami buat:
| PHYSICAL CHARACTERISTICS | |
| Age | 17 – 50 years old |
| Gender | Male or female |
| Handedness | Left or right |
| Disabilities | No |
| Color blind | Yes |
| PSYCHOLOGICAL CHARACTERISTICS | |
| Attitude | Enthusiastic, positive, cheerful, sad |
| Motivation | Moderate, High |
| Patience | Low |
| Expectations | General-knowledge |
| Stress Level | Low |
| Cognitive style | Spatial, Analytic |
| JOB / TASK / NEED | |
| Type of System Use | Mandatory |
| Frequent of Use | Frequent |
| Task or Need Importance | Moderate |
| Task Structure | Repetitiveness, moderate |
| Social Interactions | Verbal communication with another person can be required or not required |
| Primary Training | None |
| Turnover Rate | high |
| Job Category | All jobs |
| Lifestyle | E-commerce |
| KNOWLEDGE/EXPERIENCE | |
| Computer Literacy | Low |
| System Experience | Low |
| Application Experience | Low |
| Task Experience | Low |
| Other Systems Use | None |
| Education | All edication level |
| Reading Level | Moderate |
| Typing Skill | Low |
| Native Language or Culture | English |
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